Smiths Falls applauds staff after successful service review yields positive results
Since 2016, Smiths Falls staff, at the direction of council, have been conducting reviews of all town departments and services and the exercise has netted considerable benefits.
“We’ve identified some real savings and we’ve generated new revenue,” CAO Malcolm Morris, told the Committee meeting on Tuesday.
The town has seen savings of more than $475,000 on operating costs, realized $73,000 in new revenue and accrued close to $800,000 worth of capital cost savings.
“I want to thank staff for their hard work and I believe that going through the exercise in-house has meant that staff took ownership and have found sustainable savings,” said Councillor Jay Brennan, at the meeting.
The report prepared by Morris breaks down each of the services reviewed and the savings identified and applied.
“In some areas the savings were modest,” said Morris, “and I think that denotes that the service was already efficient.”
With the new Provincial government indicating that it is looking for leaner and more efficient governance from its municipal partners, Morris suggested that these service reviews should position the town well for meeting the expectation of the provincial government and therefore provincial grants.
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